In the realm of environmental conservation, every action matters. This also rings true for data and metadata management. For one prominent nonprofit dedicated to safeguarding the Earth, managing its extensive Salesforce database posed significant challenges.
This leading environmental organization, with over six million donors, is not only fighting the climate crisis, protecting wildlife, and ensuring healthy communities but also grappling with a complex and aging Salesforce org.
"Before Hubbl Diagnostics, we were dealing with a huge backlog of technical debt that built up over our eight-year Salesforce journey," shared Jess, one of four Salesforce Administrators at the nonprofit.
The organization, which is also heavily involved in litigation with both national and foreign governments, is required to maintain strong data governance practices and maintain a highly secure Salesforce environment.
"As a nonprofit dealing with huge amounts of donor data and litigation involving governments and corporations, protecting ourselves against security threats, including SOQL injection attempts, is essential but challenging."
Having spent almost two years trying to manually build a technical debt remediation roadmap, Jess found the Salesforce org optimization solution, Hubbl Diagnostics.
"Hubbl Diagnostics was a game-changer in streamlining our tech debt removal process and creating a prioritized roadmap,” said Jess. “The issue matrix feature showcasing high lift and priority tasks became my favorite – a clear guide for efficient prioritization."
Above and beyond the technical debt remediation roadmap, Jess and her team also discovered:
"The ability to run a test scan, check outdated packages, and identify custom code issues provided peace of mind, especially in security and risk management."
Since implementing Hubbl Diagnostics, the organization has transformed the way it manages its Salesforce org and has seen:
The real value, however, came from the mental load reduction and the support and involvement of the Hubbl team. "The support from the Hubbl team surpassed our expectations, demonstrating genuine involvement in ensuring we derive maximum value from the tool,” said Jess.
"Hubbl has truly transformed the efficiency and perception of addressing tech debt. It not only sped up the process but transformed the overwhelming into the achievable, significantly reducing our mental load.”
"When we think about the price of Salesforce,” said Jess, “Having a tool like Hubbl is a no-brainer to ensure we're getting the most of our investment."
By offering a comprehensive view of their Salesforce org, accelerating technical debt removal, and providing robust support, Hubbl Diagnostics has become an indispensable tool for the environmental organization.
"Hubbl Diagnostics is a game-changer for nonprofits navigating the complex realm of Salesforce. Its user-friendly interface, unmatched support, and focus on tech debt remediation make it an invaluable asset. I would wholeheartedly recommend Hubbl to any nonprofit, especially those inheriting an org. It levels the playing field, offering accessibility and efficiency that are truly transformative."
